Shipping policy

SHIPPING POLICY

Last updated: 20 August 2026

Canvas and Poster is operated by SW Gallus Ltd.

Made-to-order products

Many of our canvas prints and posters are produced specifically after an order is placed.

Because products are made to order, a production period may apply before your order is dispatched.

Delivery charges

Available delivery options and the applicable delivery charge are shown at checkout before you complete your purchase.

Delivery costs may vary depending on:

• The product ordered
• Product size
• Delivery destination
• Fulfilment location
• Delivery service selected

The amount displayed at checkout is the delivery charge applicable to your order.

Delivery destinations

We deliver within the United Kingdom and to selected international destinations.

Available delivery services are determined by the products in your basket and your delivery address.

If delivery is unavailable to a particular destination, Shopify will normally advise you during checkout.

Delivery times

Estimated delivery times may be displayed during checkout or after your order has been processed.

Delivery estimates include separate production and carrier delivery periods where applicable.

Delivery times are estimates and cannot be guaranteed.

International orders may take longer because of customs clearance or local carrier processing.

Multiple parcels

Products within the same order may occasionally be produced or dispatched from different fulfilment locations.

As a result, your order may arrive in more than one parcel and parcels may arrive on different days.

Tracking

Where tracking is available, tracking information will normally be provided after your order has been dispatched.

Incorrect addresses

Customers are responsible for providing a complete and accurate delivery address.

Please contact info@swgallus.co.uk as soon as possible if you notice an error in your delivery address.

Once an order has entered production or has been dispatched, we may not be able to change the delivery address.

Delayed deliveries

Carrier delays can occasionally occur because of weather, customs, transport disruption or other circumstances outside our reasonable control.

If your order appears significantly delayed, please contact us and we will investigate where possible.

Lost or damaged deliveries

If your parcel arrives damaged, or you believe it has been lost in transit, please contact:

info@swgallus.co.uk

Please include your order number and, in the case of damage, photographs where possible.

Customs and import charges

International orders may be subject to customs duties, import taxes or other charges imposed by the destination country.

Where these charges are not collected during checkout, they may be payable by the recipient.

Any such charges are determined by the relevant authorities and are outside our control.

Contact

SW Gallus Ltd
77 Church St
Merthyr Tydfil
CF47 9HR
United Kingdom

Email: info@swgallus.co.uk