Frequently Asked Questions

What do you sell?

We specialise in made-to-order wall art, including stretched canvas prints and rolled art posters. The collection is organised around four themes: Places, Heritage, The Archive and Escape.

What makes Canvas & Poster different?

We build the shop around connection rather than volume. A favourite city, a country tied to your family, a historic place or a landscape you miss can make more meaningful wall art than a random decorative image. We also deliberately include towns and cities that are often overlooked by larger wall-art stores.

What are the four main collections?

Places covers cities, towns, coastlines and landmarks. Heritage focuses on national identity, family roots and dual heritage. The Archive brings together history, architecture and historically inspired artwork. Escape covers nature, wildlife, oceans, mountains and space.

How are your products made?

Our canvases and posters are made to order. Materials, finishes and available sizes are shown on each product page, so please check the individual listing before ordering.

Should I choose a canvas or a poster?

A canvas is a good choice if you want a more substantial, ready-to-display focal point. A rolled poster is usually the more flexible option if you already have a frame or want to build a gallery wall.

How long does delivery take?

Production and delivery depend on the product and destination. Available delivery options and charges are shown at checkout. Tracking is provided where available after dispatch.

Do you ship internationally?

Yes. We ship to selected international destinations. Availability, delivery time and cost depend on the products ordered and destination and are calculated at checkout.

Can I return my order?

You may request a return within 30 days of receiving your order, subject to the conditions in our Returns Policy. Personalised or bespoke products may not be eligible for change-of-mind returns where permitted by law.

What if my order arrives damaged?

Use our Contact Us page with your order number, a description of the problem and photographs where possible. We will assess the issue and arrange an appropriate remedy.

How can I contact you?

Use the form on our Contact Us page.